My Wife and I were discussing how everywhere we go we never receive great customer service anymore, like purchasing broken merchandise, late Airlines, getting grumpy store clerks, or having to ask servers multiple times for Tabasco. We came to the sad realization that we are simply bad service magnets, until now. Recently We lost our red and purple Mag Gels,(which we use all the time), so we reached out to Magmod by email to see if we could purchase Gels individually without having to purchase the entire Gel Pack. We received a quick response advising us that they do not sell Gels individually, but they do have an extra red and Purple Gel that they were willing to just give us. Wow, that is impressive! To top it all off they said that our address is close to their location and they can deliver it to our house. Wow, is this for real? Ding Dong, MagMod Employee Shane arrived at my door with the Gels. I was now thunder struck by the great service I received. My wife and I are now Lifelong Magmod customers.
John and Lisa Rosenblum